RENTAL AGREEMENT TERMS and CONDITIONS

These RENTAL AGREEMENT TERMS and CONDITIONS generate during the checkout process and will be emailed to you after booking your reservation. By making a payment to CoziMoon LLC, you agree to the Terms and Conditions of this Rental Agreement written below.

SET UP / TAKE DOWN

• SET UP and TAKE DOWN TIMES: We arrive to set up and take down Glamping Experiences between 8am and 6pm Fridays and Sundays. The exact times will be communicated via text about 1 week before the start of your rental period. Set up and take down can each take up to 2 hours for each tent. NOTE: Other set-up and takedown days can also be discussed, and it will depend on the availability of staff and equipment.
• TENT LOCATION: We cannot set up on hard surfaces, hay, straw, sand, or new sod. We also do not set up in long grass or on top of animal droppings (pet poop, etc.).  Each 210 sq ft tent will need a 24' x 24' LEVEL grassy area, or mostly grassy area, free of long grass and pet poop. The 415 sq ft tent will need at LEAST a 31’ x 31’ LEVEL grassy area 
• ELECTRIC, if applicable: CoziMoon provides a 100ft 12/3 SJTW outdoor, heavy duty 3-prong extension cord to power the DVD projector and the portable air conditioner for each tent. Each extension cord (1 per tent) will need its own 3-prong outlet on a separate circuit due to the high-power draw of the portable air conditioner. If 2 air conditioners are plugged into the same electrical circuit, it will trip the breaker and both air conditioners will shut off. 
• HOMEOWNER/DESIGNEE: If the homeowner/designee will not be present at the time of set up, homeowner/designee should send a photo or short video via text to Paula at (920) 373-0719 to let us know where the Glamping Experience is to be set up and which way the tent door should face. Location should be within 100ft of an electrical outlet. In the event CoziMoon does not receive the tent location information, we will place the tent using our best judgment.

PETS, SMOKING, and COOKING

• PETS: Please refrain from allowing pets in the CoziMoon Glamping tents. Future Guests may have pet allergies and pet dander and urine are not easily cleaned out of these canvas bell tents, pillows, blankets, rugs, and chairs. 
• SMOKING: No smoking in the tents (including vaping, burning of incense, and any other item that will emit an odor, smoke, or aroma). Smoke, odors, aromas, and other scents are very difficult to remove from these canvas tents. 
• COOKING: Guests must not cook or allow open flames or flammable devices within or near the tent.

CAMPFIRES

When planning where to set up your Glamping Experience, please keep in mind that it should be at least 40-50 feet away from your firepit/campfire to help prevent damage to the tent(s) caused by flying embers.

PROLONGING EQUIPMENT LIFE

CoziMoon provides luxury Glamping Equipment for ALL to enjoy. To prolong the life of our equipment, please remind small children they should not play catch with the moon lamp/Bluetooth speaker, they should not pull and break the tent pole chandelier, they should not pull the plug on the back of the air conditioner causing puddles inside the tent, they should not chew on the DVD projector remote, and they should not place the DVD projector in the air conditioner puddle they created. 😊 Also, CoziMoon items can very easily get broken or get stained when taken out of the tents. Please refrain from removing CoziMoon Glamping items from the tent(s) during your rental period. This includes, but is not limited to, chairs, DVD projectors, pillows, and blankets.

CLEANING FEES and DAMAGED, LOST, or STOLEN ITEMS

• I trust I will not need to collect a security deposit from my customers, but please keep in mind that a CLEANING FEE WILL APPLY (minimum of $280-$500), and invoiced separately, in the event a tent is damaged for whatever reason including, but not limited to, smoke odor and pet urine. If a tent is heavily damaged and needs to be replaced for whatever reason including, but not limited to, smoke odor and pet damage, an invoice for the cost of the tent ($1200-$2200) will be sent to you.
• In the rare chance of this happening, you agree to have the card on file be charged for ANY CoziMoon Glamping property that has been damaged beyond repair, broken, lost, or stolen during your rental period. An invoice will be sent via email in advance of your card being charged. If CoziMoon does not have a payment method on file, you agree to pay the invoice UPON RECEIPT.

OUT-OF-AREA CHARGE

This pertains to Glamping locations MORE than 30 miles from 54904 zip code. You agree to have your card on file be charged to pay your OUT-OF-AREA CHARGE. An invoice will be sent via email in advance of your card being charged. If CoziMoon does not have a payment method on file, you agree to pay the invoice UPON RECEIPT.

REFUND and CANCELLATION POLICY

To confirm your reservation with CoziMoon Glamping, a non-refundable deposit of 50% of the total reservation cost is required at the time of booking. The remaining balance is due 14 days prior to the first day of your reservation.

Cancellation and Rescheduling:

• Deposit: The 50% deposit is non-refundable.
• Cancellations: 
  • If you cancel your reservation at any time after booking, the 50% non-refundable deposit will be forfeited.
  • We understand that unforeseen circumstances may arise. You may reschedule your reservation at any time, subject to availability. If the current reservation is within 14 days of arrival, a rescheduling fee of $75 will apply.
  • In the event that CoziMoon Glamping must reschedule your reservation due to unforeseen circumstances, such as severe weather or safety concerns, we will offer to reschedule your reservation to a mutually agreeable date, subject to availability.
  • If you choose not to reschedule, you will receive a refund of any amount paid beyond the 50% non-refundable deposit.
• Agreement: By making a reservation with CoziMoon Glamping, you acknowledge and agree to the terms of this Refund and Cancellation Policy.

TEXTS

CoziMoon Glamping does send texts to the phone number on file. The texts will be in reference to your Glamping Reservation(s). Texts may contain questions and information about the set-up times and take down times.

These RENTAL AGREEMENT TERMS and CONDITIONS generate during the checkout process and will be emailed to you after booking your reservation. By making a payment to CoziMoon LLC, you agree to the Terms and Conditions of this Rental Agreement written above.

WHEW! Glad that’s all taken care of! NOW let’s Party! 😊

Thank you for choosing CoziMoon Glamping and supporting my small, local, woman-veteran-owned business for your Outdoor Party or Event! We cannot wait to style a Glamping Experience for you!
 

Happy Glamping!
💜~Paula
Owner, Professional Glamper